Door Supervisor Training

Door Supervisor do a perform a number of vital tasks with licensed premises that help ensure the safety and security of everybody who attends that location, whether as a Customer or as an Employee. To achieve this, Door Supervisors work with venue management to enforce a set of standards that everybody must follow, whether that be Policies set by the organiser, or legislation set out in law.

Some of the activities Door Supervisors may engage are;

  • Controlling Entry and Exit
  • Managing Queues
  • Customer Service
  • Searching and Site Checks
  • Complaint Management
  • Report Writing
  • Managing Violence and Aggression
  • Upholding the Licensing Objectives
  • Liaising with Police and Local Authorties
  • Fire Safety
  • and Much More…

The job of a Door Supervisor is exciting and if you decide to work Full-Time, you can travel and get your boots (or shoes) dirty at loads of different events. The sky is the limit and once you are qualified you will be able to start applying to businesses for roles.

Not sure where to go once qualified? Get in touch and we can put you in touch with businesses and event managers, or just give you advice on where to find work.

Door Supervisors are expected to look and act professionally at all times. They must adhere to a set of standards that is clearly laid out by the Security Industry Authority (SIA) and is mandatory for all License Holders.

Looking and Acting Professionally helps to raise standards in the industry and creates a healthier and more positive relationship with the public as their confidence in the industry, and those who are part of it, grows.

We won’t just make sure you pass your Assessments and Exams! we will ensure that you are given the skills and knowledge to go out and be the very BEST in the security industry, with a set of values that hold you head and shoulders above the rest.

What Uniform do I need to wear?

The Uniform will depend on the environment you are in and the client needs. One day you may be in a Black Suit and the next you are in Tactical Gear and Boots.

Do I need a Stab Vest?

PPE should always be a consideration and you should look at the Risk Assessments associated with the venue you are working in to decide on the appropriate level of protection. Once you have trained with us, we don’t leave it there, you are part of the family, so if you are ever unsure just pop us an email and we will help you out.

With more than 20 years GENUINE front-line Security experience, Steve is able to put the training into real-life context for you and give you insights that will help you understand the role of a Security Officer and give you the confidence to perform your role safely and effectively.

Unlike most Security Trainers, who have held their badge for 3 years and sat in a control room once a year at a local Beer Festival, Steve has been on the front-line at some of the UK and Europe’s biggest events, working shoulder-to-shoulder with the industry’s elite. From local Pubs and Clubs, to Music Festivals, Boxing Events and high-profile Private Events.

I’ve been a Boxer for 10 years. Will Steve sign me off because I’m tough?

NO. Absolutely not! Everybody goes through every minute of the course, regardless of your background.

I’ve seen other companies offer guaranteed pass, why don’t you offer that?

Companies that offer a “Guarantee” on passing are only able to do so because they are cheating. If you want the easy way into the industry then give those guys a call and make sure you have a good lawyer. There is no substitute for hard work, put the hard work in and you will reap the benefits, or you can cheat and end up HERE

Do I need to do First Aid Training if I already have a valid certificate

The awarding organisation and the SIA say that your First Aid Qualification should be from an RCF recognised awarding body and have at least 12 months before expiry.

However, even if you fit within that category, it makes sense to do it with us because you have to renew your First Aid certificate every 3 years the same as your SIA license. Also, it’s good to update skills as often as possible.

I don’t want to do First Aid

Sorry, that means you won’t ever work in the Security Industry. It is a requirement that all learners have a valid, Level 3 First Aid Certificate prior to starting the course.

What else do I need to do before the course?

You will need to complete two anti terrorism e-learning courses, a Workbook and an English assessment. But, don’t worry, we will support you to do all of that before you get to the first day.

What will I be Learning?

  • Day 1 – Emergency First Aid at Work
  • Day 2 – Working in the Private Security Industry
  • Day 3 – Working as a Door Supervisor
  • Day 4 – Conflict Management
  • Day 5 – Searching and Conflict Management Scenarios
  • Day 6 – Physical Intervention Skills
  • Day 7 – Physical Intervention Assessments and Exams

What will I be Learning?

  • Day 1 – Emergency First Aid at Work
  • Day 2 – Physical Intervention Skills
  • Day 3 – Physical Intervention Assessments and Exams