Unit1 – Conflict Management (Classroom)

£200.00

This is Unit 1 of our full 2 day Conflict Resolution course. Unit 1 is designed for people who deal with clients, customers or service users face to face who may need an understanding of why conflict occurs and some tool box tools to help mitigate conflict escalating. The key is to teach you how to Manage conflict as and when it happens, to empathise with the person in front of you and peacefully find a resolution to the conflict.

Unit 1 is classroom based with some simple scenarios to help embed the learning. You will need a basic level of English and you will need to be able to move around. Reasonable adjustments can be made by contacting the Instructor prior to the start time. You must be over 18. The maximum number of delegates for this course is 12.

PRICE IS PER PERSON. IF YOU REQUIRE A FULL CLASS THEN CONTACT US FOR AVAILIBLE DATES AND DISCOUNTS.

ONCE YOU HAVE COMPLETED YOUR PURCHASE ONE OF OUR TEAM WILL CONTACT YOU TO ARRANGE A SUITABLE DATE TO COMPLETE YOUR COURSE. PLEASE BE ADVISED THAT IF YOU REQUIRE YOUR TRAINING WITHIN 12 WEEKS OF PURCHASE THEN YOU SHOULD CONTACT OUR TEAM AT INFO@BETHEBESTTODAY.CO.UK TO CHECK AVAILIBILITY. PLEASE SEE OUR TERMS AND CONDITIONS FOR MORE DETAILS.

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